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Answering Your Legal Questions for Back-To-Business Operations at the Dealership –...

On today’s show, we’re so pleased to welcome back Steve Cupp, seasoned labor attorney and partner at Fisher Phillips. In this segment, Jim and Steve...

3 Steps to Manage the Mental Health Challenges of This Crisis – Dr. Nicole Lipkin

On today's show, we’re pleased to welcome back Dr. Nicole Lipkin, organizational psychologist, CEO of...

Former NFL Player, ESPN Commentator, Author & Cancer Survivor Merril Hoge Talks About Overcoming Adversity

On today's show, we’re pleased to welcome Merril Hoge, former NFL running back for the...

On CBT News for May 25, 2020: Sonic Automotive President Jeff Dyke Addresses COVID-19 Challenges and What Lies Ahead for EchoPark

Today on CBTNews.com for Monday, May 25th, 2020: Sonic Automotive President Jeff Dyke Addresses COVID-19 Challenges...

Brian Pasch Discusses How to Step Up Your Dealership’s Digital Retailing Offerings Today

On today’s show, we’re pleased to welcome back Brian Pasch, international auto marketing expert, Founder...

3 Full-Proof Customer Experience Strategies to Use During Tough Economic Times – Shep Hyken, NY Times Best Selling Author

We’re pleased to welcome back Shep Hyken, customer experience expert, acclaimed speaker, and New York...

CNCDA President Brian Maas Talks About the State of the Car Business in California

Today on CBTNews.com for Friday, May 22nd, 2020: CNCDA President Brian Maas Talks About the State...

Six Ways to Keep From Overwhelming Your Employees with Communication at Your Dealership

A study of 1,000 employees conducted by Adobe revealed that people, on average, spend five...

Disposing of Wholesale Inventory an Escalating Problem

Auto sales continue to defy the pandemic forecasts, improving with each passing week. Rather than...

Deliver an Efficient and Impressive Digital Retailing Experience Using These Strategies – Pete MacInnis, eLEND Solutions

On today’s show, we’re so pleased to welcome back Pete MacInnis, Founder and CEO of eLend...

How to Utilize the 4 Levels of Employee Accountability – Dave Anderson, LearnToLead

In today’s segment, we’re pleased to welcome back Dave Anderson, motivational speaker, leadership strategist, and President...

Answering Your Legal Questions for Back-To-Business Operations at the Dealership – Steve Cupp, Fisher Phillips

On today’s show, we’re so pleased to welcome back Steve Cupp, seasoned labor attorney and...

WardsAuto’s Steve Finlay Talks Digital Retailing and the Importance of Cyber Security During COVID-19

Today on CBTNews.com for Thursday, May 21st, 2020: WardsAuto's Steve Finlay Talks Digital Retailing and the...

How to Use Package Selling During COVID-19 to Increase F&I Profits

As car shoppers slowly start to come back to the dealerships, F&I managers will have...

Uber Slashes Jobs Yet Again: What it Means

Just like most businesses, Uber has taken a huge hit in the midst of the...

Are Your BDC Employees Using the Right Language During this Crisis?

On this week’s episode of Kain & Co., host and President of Kain Automotive, David Kain...

How CDK Global is Strengthening Opportunities for Women in the Automotive Industry – Kathy Gilbert & John Hickey

At NADA 2020 in sunny Las Vegas, host Bridget Fitzpatrick was joined on the CBT...

Drive Greater Efficiency Across Your Dealership Operations in 2020 and Beyond – Mandi Fang & Tyler Anderson

Jim Fitzpatrick is joined by Mandi Fang and Tyler Anderson from Dealertrack DMS, at the...

Why Dealers Should Consider Adopting Digital Wholesale Tools – Zach Hallowell, Manheim Digital

Recently, Jim Fitzpatrick was joined by Zach Hallowell, Vice President of Manheim Digital, at the...

The Keys to Running a Profitable Subscription Business – Vince Zappa, Clutch Technologies

Jim Fitzpatrick is joined by Vince Zappa, President of Clutch Technologies, at the 2020 NADA Show in...

Maximize Your Potential Trade-In Wins with These Tools From Kelley Blue Book – Paul Whitworth

At NADA 2020 in sunny Las Vegas, host Jim Fitzpatrick was joined by Paul Whitworth,...

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Dr. Nicole Lipkinvideo

3 Steps to Manage the Mental Health Challenges of This Crisis – Dr. Nicole...

On today's show, we’re pleased to welcome back Dr. Nicole Lipkin, organizational psychologist, CEO of Equilibria Leadership Consulting, and Founder of The Young Leader Project. In this segment, Jim and Dr. Nicole discuss the psychological impact of COVID-19, tackling...
Merril Hogevideo

Former NFL Player, ESPN Commentator, Author & Cancer Survivor Merril Hoge Talks About Overcoming...

On today's show, we’re pleased to welcome Merril Hoge, former NFL running back for the Pittsburgh Steelers and Chicago Bears. Merril also serves as a head coach for Your Call Football and is the best-selling author of Find A Way: 3...
Jeff Dykevideo

On CBT News for May 25, 2020: Sonic Automotive President Jeff Dyke Addresses COVID-19...

Today on CBTNews.com for Monday, May 25th, 2020: Sonic Automotive President Jeff Dyke Addresses COVID-19 Challenges and What Lies Ahead for EchoPark On today's show, we’re pleased to welcome back Jeff Dyke, President of Sonic Automotive, the sixth top dealership...
Brian Paschvideo

Brian Pasch Discusses How to Step Up Your Dealership’s Digital Retailing Offerings Today

On today’s show, we’re pleased to welcome back Brian Pasch, international auto marketing expert, Founder and CEO of the PCG Companies, and host of Auto Marketing Now right here on CBT. In this segment, Jim and Brian tackle the...
Shep Hykenvideo

3 Full-Proof Customer Experience Strategies to Use During Tough Economic Times – Shep Hyken,...

We’re pleased to welcome back Shep Hyken, customer experience expert, acclaimed speaker, and New York Times best-selling author. In this segment, Jim and Shep discuss how the customer experience fits into business recovery efforts post-Coronavirus. Did you enjoy this interview?...
Brian Maasvideo

CNCDA President Brian Maas Talks About the State of the Car Business in California

Today on CBTNews.com for Friday, May 22nd, 2020: CNCDA President Brian Maas Talks About the State of the Car Business in California On today's show, CBT's Jim Fitzpatrick speaks to Brian Maas, President of California New Car Dealers Association. Brian and...

SPONSORED CONTENT

3 Steps to Manage the Mental Health Challenges of This Crisis...

On today's show, we’re pleased to welcome back Dr. Nicole Lipkin, organizational psychologist, CEO of Equilibria Leadership Consulting, and Founder of The Young Leader...

Former NFL Player, ESPN Commentator, Author & Cancer Survivor Merril Hoge...

On today's show, we’re pleased to welcome Merril Hoge, former NFL running back for the Pittsburgh Steelers and Chicago Bears. Merril also serves as...

On CBT News for May 25, 2020: Sonic Automotive President Jeff...

Today on CBTNews.com for Monday, May 25th, 2020: Sonic Automotive President Jeff Dyke Addresses COVID-19 Challenges and What Lies Ahead for EchoPark On today's show,...

FIXED-OPS

How Will the Internet of Things (IoT) Reshape Fixed Ops?

The Internet of Things, or IoT, refers to the billions of physical devices around the...

Best Practices for Post-Pandemic Express Lane Service

In wake of a global pandemic, the safety of guests and employees is foremost on...

What a Service Walkaround May Look Like Post Pandemic

We’ve seen much change in the automotive industry since ‘social distancing’ became a term trending...

Where Dealers Should Focus Their Efforts Now to Emerge Stronger After COVID-19 – Fred Fordin, CDK Global

In today's segment, we’re pleased to welcome Fred Fordin, Vice President of Consulting Services for...

Why You Need a Long Term Value Metric for Fixed Operations

For any business, success can be measured by the increase in their profit and loss...
communication

Six Ways to Keep From Overwhelming Your Employees with Communication at Your Dealership

A study of 1,000 employees conducted by Adobe revealed that people, on average, spend five hours a day checking email. This time includes the checking of work and personal emails. The five hours does not even account for additional...
wholesale

Disposing of Wholesale Inventory an Escalating Problem

Auto sales continue to defy the pandemic forecasts, improving with each passing week. Rather than the predicted 70 to 80 percent decrease in new vehicle sales, most areas are roughly 50 percent lower sales volume compared with the same...
packages

How to Use Package Selling During COVID-19 to Increase F&I Profits

As car shoppers slowly start to come back to the dealerships, F&I managers will have to become more creative in the way they sell product. Buyers may be lured into the store with 0% financing, longer terms, and deferred...
Uber

Uber Slashes Jobs Yet Again: What it Means

Just like most businesses, Uber has taken a huge hit in the midst of the novel coronavirus. The rideshare giant has announced it will be cutting 3,000 more employees after thousands of employees lost their jobs just a few...
Acertus

ACERTUS Announces New API Integration with AutoIMS

LOUIS, MO – May 20, 2020 ACERTUS, a tech-enabled automotive logistics and services company, today announced a partnership with AutoIMS, an inventory management platform solution for players in the automotive remarketing industry. This new technology partnership and API integration will allow...
driving

A Love of Driving: How Restricted Air Travel Will Boost the Car Business

Air traffic volumes have tumbled much worse than the auto industry’s decline comparatively. Year over year, TSA screening volumes for April 2020 were 96 percent less than in April 2019. It’s a grim indication of the travel industry’s health...
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Coronavirus Coverage Central

CBT Automotive Network is providing up-to-date coverage on the COVID-19 pandemic's impact on auto dealers, automakers, and dealership personnel